Privcacy Policy

Privacy Policy

Effective Date: November 1st, 2024

At Caroline Hallak, we are committed to protecting your privacy and safeguarding your personal information. To provide the best possible products and services, we gather information from your interactions with us and other customers, as well as from trusted third parties. We handle this information with care, and we have implemented stringent security procedures to ensure that your personal information remains safe, secure, and responsibly managed.

This Privacy Policy explains our practices regarding information collection, use, and sharing, as well as the choices you have concerning your data. As we enhance our website and leverage technological advancements to improve our offerings, this policy may be updated. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

1. Information We Collect

We collect different types of information based on your interactions with us:

Personal Information: This includes details like your name, email address, phone number, and mailing address. We collect this information when you sign up, place an order, or contact us for customer support.
Usage Data: We gather data on how you interact with our website and services, including your browsing history, the pages you visit, and the actions you take. This helps us understand how our services are used and how we can improve them.
Payment Information: For purchases, we collect payment details such as credit card information, which are processed securely by our payment partners.
Third-Party Data: In some cases, we may collect information from third-party sources to enhance our services, such as marketing and analytics providers.

2. How We Use Your Information

We use the information collected for various purposes, including:

Service Delivery: To fulfill orders, manage accounts, and provide customer support.
Improvement of Services: To personalize your experience, analyze trends, and enhance our offerings based on your preferences and feedback.
Communication: To send you updates on your orders, marketing communications, and notifications related to new services or promotions (with your consent where applicable).
Security and Compliance: To protect our users, prevent fraud, and comply with legal obligations.

3. Sharing of Information

We respect your privacy and do not sell your information. However, we may share information with:

Service Providers: Trusted third-party partners who assist us in delivering our services (e.g., payment processors, shipping providers).
Legal Requirements: If required by law or to protect our rights, we may disclose your information to relevant authorities.
Business Transfers: In the case of a merger, acquisition, or asset sale, your data may be transferred to the new owner.

4. Your Choices

We provide you with several options regarding your information:

Access and Update: You may review, update, or delete your personal information at any time by contacting our support team.
Marketing Preferences: You can opt out of receiving marketing communications by following the unsubscribe link in our emails or by contacting us directly.
Data Security: We take strong security measures to protect your data, including encryption and secure servers. However, please note that no system is completely secure, so we encourage you to protect your passwords and personal details.

5. Changes to This Policy

As we continue to develop and improve our services, this Privacy Policy may change. We will post any updates here, and significant changes will be communicated to you via email or a notice on our website. Please refer to this policy periodically to stay informed of any updates.

By continuing to use our services, you accept the terms of this Privacy Policy. If you have any questions, please reach out to us at sales@carolinehallak.com